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Customer questions and answers for
Shark Shark NV501 Rotator Professional Lift-Away 3-in-1 Bagless Vacuum

Featuring an extra-large dust cup and Anti-Allergen Complete Seal, this Shark Rotator 3-in-1 vacuum traps 99.99 percent of dust and allergens so you can breathe easier.Watch the product video here. Gift Givers: This item ships in its original packaging. If intended as a gift, the packaging may reveal the contents. : Converts to a roll-along canister vacuum and a Lift-Away portable pod. Advanced technology never loses suction. Lift-Away pod and convenient canister caddy options offer portable cleaning. Rotator design provides enhanced swivel steering. Quiet, lightweight vacuum ensures easy use and storage. What's Included: Premium pet power brush 12-in. crevice tool Canister caddy Straight suction nozzle Wide upholstery tool Product Care: Manufacturer's 5-year limited warrantyFor warranty information please click here : 3.1-qt. capacity 1200 watts 11.5-in. cleaning path width 30-ft. cord length 8.4-ft. hose length 15.5 lbs. Model no. NV501 Size: One size. Color: Multi/None. Gender: Unisex. Age Group: Adult.
Customer questions and answers:
86 Questions
 | 
190 Answers
Overall rating:
4.771 out of 5
4.8
out of
5

Customer questions and answers for Shark Shark NV501 Rotator Professional Lift-Away 3-in-1 Bagless Vacuum

Question
Will this vacuum work well on stained concrete flooring?
Age: 25-34
asked 5 days ago
by
Lauren
on Shark NV501 Rotator Professional Lift-Away 3-in-1 Bagless Vacuum
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2 answers
Answers
answer 1
This vacuum works on concrete floors.
answered 4 days ago
by
CommunityAnswer
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answer 2
Lauren great question!

I'm not sure if I'm clear on the stained concrete aspect of your question however, yes the Shark Rotator Professional Lift Away 3-in-1 model # NV501 can be used with a Straight Suction Floor Nozzle, designed to pick up large and small debris from all hard floor surfaces including concrete and area rugs.

Kind regards,
Customer Care Team
answered 4 days ago
by
Shark Support Team
+1point
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Question
Are there more accessories available and how do you obtain them?
Age: Over 65
Shops online: Once a month
Shops in store: Less than five times per year
asked 1 year, 6 months ago
by
hawkbonn
Minnesota
on Shark NV501 Rotator Professional Lift-Away 3-in-1 Bagless Vacuum
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4 answers
Answers
answer 1
It depends on how the vacuum is packaged and where purchased. Per the instruction manual "Select cleaning accessories are included with this model. Additional accessories are available at www.sharkrotator.com or by calling 800.798.7398." Ours came with (1) Crevice Tool, (1) Multi-tool, (1) Straight Suction Floor Nozzle, (1) Power Brush, (1) Wide Upholstery Tool, and the canister caddy. The manual also listed an "Multi-angle Dusting Brush" which was not included in the one we purchased.
Age: 55-65
Shops online: 6-10 times per year
Shops in store: 6-10 times per year
answered 1 week, 2 days ago
by
StillRockinInOC
Orange County, CA, USA
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answer 2
I gave you the wrong website. The accessories are available at sharkclean.com
Age: 55-65
Shops online: 6-10 times per year
Shops in store: Only around holidays
answered 10 months ago
by
sandyarcade
Tracy, CA, USA
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answer 3
Yes. Go to the Shark.com website. This is an older model, so you will have to use the search function and put in NV500 to pull up the accessories. If you have trouble, you can call the customer service number and they will help you find the accessories on the website. They are very helpful. Make sure you buy the accessories for the NV500 series and not the newer models.
Age: 55-65
Shops online: 6-10 times per year
Shops in store: Only around holidays
answered 10 months ago
by
sandyarcade
Tracy, CA, USA
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answer 4
There are no separate attachments that I am aware of. This vacuum comes nicely equipped with extra attachments which make it quite versatile.
answered 1 year, 5 months ago
by
NurseMarge
Wirtz
+1point
1of 1liked this answer.
Question
Is this vacuum able to reach under a queen size bed?
Age: 25-34
Shops online: Once every two weeks
Shops in store: Once a month
asked 5 months, 1 week ago
by
budgetshopper
Yelm, WA, USA
on Shark NV501 Rotator Professional Lift-Away 3-in-1 Bagless Vacuum
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4 answers
Answers
answer 1
Probably not unless it is high above the ground.
answered 2 months, 1 week ago
by
athom
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answer 2
yes
Age: 55-65
Shops online: Once a week
Shops in store: Less than five times per year
answered 3 months, 1 week ago
by
dane56
brooklyn
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answer 3
No---the body of the machine is too big to fit under.
Age: Over 65
Shops online: Once every two weeks
Shops in store: Once a month
answered 4 months ago
by
72andkicking
Pewaukee
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answer 4
Yes, it can reach under a queen size bed.
answered 5 months ago
by
CommunityAnswer
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Question
Where is the cord? On the right? The left? or the back?
Age: 55-65
Shops online: Less than five times per year
Shops in store: Once every two weeks
asked 4 months ago
by
crookie66
Minnesota, USA
on Shark NV501 Rotator Professional Lift-Away 3-in-1 Bagless Vacuum
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4 answers
Answers
answer 1
on the right
Age: 55-65
Shops online: Once a week
Shops in store: Once a month
answered 3 months, 1 week ago
by
robinblueyes7
Niagara Falls
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answer 2
Cord comes out on the right side. It can be directed behind the hose to be on your left for right-hand vacuuming. It hand-reels up on the right, as well.
Age: 55-65
Shops online: Less than five times per year
Shops in store: Less than five times per year
answered 4 months ago
by
NammieW
Albany, OR, USA
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answer 3
The cord is connected on the right and is a little awkward for right-hand vaccuming but can be put in behind the hose to direct it left. It hand-reels up on the right-side as well. Long Cord. Highly Recommend, it's incredible!
Age: 55-65
Shops online: Less than five times per year
Shops in store: Less than five times per year
answered 4 months ago
by
NammieW
Albany, OR, USA
-1point
0of 1liked this answer.
answer 4
The cord is located on the back.
answered 4 months ago
by
CommunityAnswer
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Question
does this vaccum need to be put together
asked 9 months ago
by
sam
on Shark NV501 Rotator Professional Lift-Away 3-in-1 Bagless Vacuum
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4 answers
Answers
answer 1
not really everything snaps together
Age: 55-65
Shops online: Once a week
Shops in store: Once a month
answered 3 months, 1 week ago
by
robinblueyes7
Niagara Falls
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answer 2
Yes, but very easy to snap together. I had no problems.
answered 4 months, 1 week ago
by
centmck
Alpharetta, GA, USA
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answer 3
It comes already assembled
answered 8 months ago
by
ashlow
EM
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answer 4
No. You will have to attach the canister to the vacuum itself, but everything is already assembled.
answered 9 months ago
by
Bender123
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Question
Is the beater brush removable for cleaning? One of the "cons" for the Shark Navigator is that the bottom beater brush area cannot be taken apart.
Age: 55-65
Shops online: Once a month
Shops in store: Only around holidays
asked 2 years, 1 month ago
by
Fizzix
Michigan, USA
on Shark NV501 Rotator Professional Lift-Away 3-in-1 Bagless Vacuum
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3 answers
Answers
answer 1
There is no "BEATER brush".

There IS a "ROLLER brush" that picks up dirt, hair and other 'detritus' from the carpet.

The roller brush IS removable but you need to unscrew about a dozen screws (some screws are semi-hidden).

If the roller brush wasn't removable, how else could one replace the belt that turns the roller brush?
Age: Over 65
Shops in store: 6-10 times per year
answered 3 months, 3 weeks ago
by
Gary
Riverside CA
+1point
1of 1liked this answer.
answer 2
To remove hair from around the roller brush, use a pair of scissors to cut the hair and pull it out.
answered 1 year, 8 months ago
by
srob21
Orlando, FL, USA
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answer 3
The brush roll is turned off unless the user chooses to enable it. It is not removeable,
answered 2 years, 1 month ago
by
Shark Support Team
+1point
1of 1liked this answer.
Question
Does this vac have edge cleaning ?
Age: 45-54
Shops online: Less than five times per year
Shops in store: Once every two weeks
asked 3 years, 4 months ago
by
Esther
PA
on Shark NV501 Rotator Professional Lift-Away 3-in-1 Bagless Vacuum
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2 answers
Answers
answer 1
No, but the hose is easily detached for edge cleaning.
Age: 55-65
Shops online: Less than five times per year
Shops in store: Less than five times per year
answered 4 months ago
by
NammieW
Albany, OR, USA
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answer 2
Yes. It has an attachment that does edges.
answered 3 years, 4 months ago
by
GTIL
Chicago
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Question
Do Kohl's Shak vacuum offer car care kit with any models?
Age: 55-65
Shops online: Less than five times per year
Shops in store: Once a week
asked 3 years ago
by
sherry
Lou, ky 40291
on Shark NV501 Rotator Professional Lift-Away 3-in-1 Bagless Vacuum
0points
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2 answers
Answers
answer 1
This model comes with attachments as well as a power head that would work on auto carpet. Is easily detached for hand-held or canister to take outside.
Age: 55-65
Shops online: Less than five times per year
Shops in store: Less than five times per year
answered 4 months ago
by
NammieW
Albany, OR, USA
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answer 2
The Shark Car Care Kit is a separate product from the vacuum models.
answered 3 years ago
by
KohlsAnswersMV
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Question
Does this convert to a canister?
Age: 45-54
asked 4 months ago
by
Ann
on Shark NV501 Rotator Professional Lift-Away 3-in-1 Bagless Vacuum
0points
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2 answers
Answers
answer 1
Yes and very easily! The canister can be hand-held or put on the pull cart.
Age: 55-65
Shops online: Less than five times per year
Shops in store: Less than five times per year
answered 4 months ago
by
NammieW
Albany, OR, USA
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answer 2
No, this does not convert to a handheld canister vacuum.
answered 4 months ago
by
CommunityAnswer
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Question
Does this come with the hard floor head and the appliance wand?
Age: 55-65
Shops online: 6-10 times per year
Shops in store: Less than five times per year
asked 6 months ago
by
grammy
Michigan, USA
on Shark NV501 Rotator Professional Lift-Away 3-in-1 Bagless Vacuum
0points
0of 0liked this question.
2 answers
Answers
answer 1
There is a button to push to switch the head from carpet to hard floor. This vacuum did not include the appliance wand.
answered 4 months, 1 week ago
by
centmck
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answer 2
No, this does not come with the hard floor head and the appliance wand.
answered 6 months ago
by
CommunityAnswer
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0of 0liked this answer.
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