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Customer questions and answers for
Shark Steam Mop

This Shark steam mop features a sleek design, lightweight construction, hard floor cleaning ability, rapid water heating and resuable steam pads. As Seen on TV.
Customer questions and answers:
17 Questions
 | 
27 Answers
Overall rating:
4 out of 5
4
out of
5
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Customer questions and answers for Shark Shark Steam Mop

Question
can u use anything besides water in it to clean with like lysol or pinesol?
Age: 45-54
Shops online: Once a month
Shops in store: Once a month
asked 2 years, 5 months ago
by
doggone
arkansas usa
on Shark Steam Mop
0points
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4 answers
Answers
answer 1
I have never used anything but water in my steam mop. From now on I will only use distilled water verses tap water due to mineral deposits in tap. I do spray my mop pad with Lysol at times. Great question you had that I would love to know answer too.
Age: 55-65
Shops online: Once every two weeks
Shops in store: Once a week
answered 2 years, 2 months ago
by
FrozeninNY
Rochester, NY
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answer 2
you can put a little distilled vinegar in with the water
answered 1 year, 3 months ago
by
1taytay
frisco
0points
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answer 3
We have NEVER put anything except water into the reservoir on the Shark steam mop. Check your manual or Google it but I'd be very surprised if it's ok to use something other than distilled water.
Age: 45-54
Shops online: Once a month
Shops in store: Once a month
answered 1 year, 11 months ago
by
GBCO
Colorado
0points
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answer 4
We recommend only using water for the Shark™ Steam Mop. Using anything other than water could be hazardous and/or damage this product.
Staff Answer
answered 2 years, 5 months ago
by
KohlsAnswersND
0points
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Question
Can this mop be used on laminated floors?
Age: 55-65
Shops online: Less than five times per year
Shops in store: Less than five times per year
asked 2 years, 5 months ago
by
Francis
Tennessee, USA
on Shark Steam Mop
-1point
0of 1liked this question.
3 answers
Answers
answer 1
The Shark™ Steam Mop offers safe cleaning on hard-floor surfaces - especially hardwood floors.
answered 2 years, 5 months ago
by
Kohlsanswerscq
-5points
1of 7liked this answer.
answer 2
yes I do but just make sure you don't get it to wet by staying on one area to long but it should be fine imo
answered 1 year, 3 months ago
by
1taytay
frisco
0points
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answer 3
Ive used it on my laminate floors, and it works GREAT!!
answered 2 years ago
by
hbutterly
Disputanta
0points
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Question
Do I need to keep pumping out the steam as I mop?
It seems that my floor doesn't get wet, if I don't stop and pump or pump as I go. I know that I need some moisture to give my floor a deeper clean.
Age: 55-65
Shops online: Only around holidays
Shops in store: Only around holidays
asked 2 years, 5 months ago
by
J.E.
Baltimore, MD, USA
on Shark Steam Mop
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3 answers
Answers
answer 1
Yes, you should use the push and pull method to create steam as needed. For tough stains continue to push and pull for additional steam.
Staff Answer
Best answer
answered 2 years, 2 months ago
by
KohlsAnswersKK
+1point
1of 1liked this answer.
answer 2
You definitely want to get the floor wet or it won't come clean - stand back and let light shine on the floor area where you're mopping to see how much water is on the floor. You don't want standing water but about the amount that will air-dry pretty quickly. I'd say "pump as needed."
Age: 45-54
Shops online: Once a month
Shops in store: Once a month
answered 1 year, 11 months ago
by
GBCO
Colorado
0points
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answer 3
Yes.
Age: 55-65
Shops online: Less than five times per year
Shops in store: Once a month
answered 2 years ago
by
MalteseMom2012
San Antonio
0points
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Question
Where can replacement pads be purchased????
asked 2 years, 5 months ago
by
mbk
on Shark Steam Mop
0points
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2 answers
Answers
answer 1
You can find replacement pads on Kohls.com.
 
Products related to my answer
Shark Vac-then-Steam 2-pk. Cleaning Pads
4 out of 5(1)
 
 
 
 
 
answered 2 years, 5 months ago
by
KOHLSANSWERSTR
-2points
1of 4liked this answer.
answer 2
I purchased a two pack from Kohls.com
Age: 55-65
Shops online: Once every two weeks
Shops in store: Once every two weeks
answered 1 year, 6 months ago
by
Zhayla
mpls
0points
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Question
I have a Shark Steam Mop and like it as it does a fine job on my hardwood floors. I am frustrated because I cannot find where to purchase the pads.
Age: 55-65
Shops online: Once a month
Shops in store: Once a month
asked 2 years, 5 months ago
by
windy
Newburgh, NY
on Shark Steam Mop
0points
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2 answers
Answers
answer 1
I would go to the Shark product website.
Age: 55-65
Shops online: Once a week
Shops in store: Once every two weeks
answered 1 year, 3 months ago
by
Einstien
New Port Richey
0points
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answer 2
To locate the desired item, please copy and paste the below link.

http://bit.ly/FSMhiX
Staff Answer
answered 2 years, 5 months ago
by
KohlsAnswersKRC
-1point
0of 1liked this answer.
Question
Does this mop have a swivel head?
Does the head of the mop swivel around or do you have to just mop straight back-and-forth?
Age: 25-34
Shops online: 6-10 times per year
Shops in store: 6-10 times per year
asked 3 months ago
by
Gelly
WA
on Shark Steam Mop
0points
0of 0liked this question.
2 answers
Answers
answer 1
The heads do offer some swivell motion for easy steering but they do not rotate. The best results come from a back and forth mopping motion.
answered 3 months ago
by
Shark Support Team
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answer 2
It has swivel steering.
answered 3 months ago
by
CommunityAnswer
0points
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Question
Can you use the stream vac on no wax floors?
Age: 55-65
Shops online: Only around holidays
Shops in store: Once every two weeks
asked 1 year, 8 months ago
by
Pam
on Shark Steam Mop
0points
0of 0liked this question.
1 answer
Answers
answer 1
After researching with our vendor, this steam mop can be used on wax floors.
Staff Answer
answered 1 year, 8 months ago
by
kohlsanswerssh
-2points
0of 2liked this answer.
Question
What can I do to get the steam to come out . It quit working right
water is not coming out. not sure if my daughter just used regular water or distilled water but I cant get it to get the water steam to come out. I hear it but nothing comes out.
Age: 55-65
Shops online: Only around holidays
Shops in store: Once a month
asked 1 year, 7 months ago
by
Nancy
Pekin, IL, USA
on Shark Steam Mop
0points
0of 0liked this question.
1 answer
Answers
answer 1
try putting 2 ounces of white vinegar in water to clean maching
Age: 55-65
Shops online: Once a week
Shops in store: Once every two weeks
answered 1 year, 3 months ago
by
Einstien
New Port Richey
0points
0of 0liked this answer.
Question
Is this steam mop approved for use on real haradwood floors?
Age: 45-54
Shops online: Once a month
Shops in store: Once a week
asked 1 year, 1 month ago
by
shebau
on Shark Steam Mop
0points
0of 0liked this question.
1 answer
Answers
answer 1
Yes, this Shark™ Steam Mop is safe to use on natural hardwood floors and on other hard-floor surfaces.
Staff Answer
answered 1 year, 1 month ago
by
KohlsAnswersMV
0points
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Question
Could this steam mop do any damage to a waxed floor?
All of my kitchen & bathroom floors are waxed. Will the steam mop remove the wax and create a sticky residue on my floors?
Age: Over 65
Shops online: Once a month
Shops in store: Once a month
asked 1 year ago
by
Bernie
Wausau, WI
on Shark Steam Mop
0points
0of 0liked this question.
1 answer
Answers
answer 1
The Shark Steam Mops are ideal for most hard floor surfaces. Before applying any high heat to a waxed surface, it is advisible to verify with the installer or manufactyurer of the coating.
answered 3 months, 2 weeks ago
by
Shark Support Team
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